iu44 Privacy Policy — How We Handle Your Information
iu44 collects and uses your personal data only to run your account, process transactions through bKash, Upay or Bank Transfer, and keep the platform working as you expect. This policy explains what we collect, why we collect it, and what choices you have — your access and eligibility depend on local law and the eligible regions we serve.
Account data protected
bKash, Upay, Bank Transfer context
Your choices explained
Jurisdiction-dependent access
POLICY SCOPE DETAILS
What Data We Collect and Why
When you open an account with us, we collect the information you enter directly — your name, contact details and the payment method you choose, whether that is bKash, Upay or Bank Transfer. We also collect session data automatically: device type, browser, IP address and pages visited. This helps us identify your account correctly between sessions and keep your mobile access consistent across logins. We use your data to process account actions, verify transactions, and respond to your support requests. We do not sell your personal data to third parties for their own marketing. Where we share data — for example, with payment processors handling a bKash or Bank Transfer transaction — it is only to complete the service you requested. Retention periods vary by data type. Transaction records linked to bKash, Upay or Bank Transfer are kept as long as required for account integrity and applicable record-keeping obligations. You can ask us to review what we hold. Access to this platform and any data rights depend on local law and the eligible regions we serve. If you are unsure whether this policy applies in your jurisdiction, check the support contact route below before proceeding.
bKash transaction records
Upay payment context
Bank Transfer account data
Session and device data
Support contact route
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies and Where It Does Not
This policy covers what iu44 controls directly — your account, the data you submit and the sessions we log. It does not extend to every service you might connect with while using the platform. Understanding the boundary helps you know which party to contact if a question falls outside our remit. Your rights under this policy depend on your location and local law.
Account Access Data
Login records, device identifiers and session tokens linked to your iu44 account fall fully inside this policy. We control how that data is stored, how long it is kept and who can see it.
Payment Transactions
When you deposit or withdraw via bKash, Upay or Bank Transfer, the transaction data passed to those payment processors is governed partly by their own privacy terms. We share only what is needed to complete your request.
Site Content and Cookies
Cookies and tracking pixels on iu44 are covered here. We use them to remember your session state and keep the lobby loading correctly on your phone. You can manage cookie preferences through your browser settings.
Third-Party Services
Links to external pages, payment provider portals or game-studio environments are not covered by this policy once you leave iu44. Review the privacy notice of each third-party service separately.
YOUR PRIVACY RIGHTS
Practical Steps to Review or Update Your Data
You have real, actionable choices about the data we hold on your account. After logging in, the account settings area shows the personal details you submitted at registration — you can review them there and flag anything that needs correcting. If you spot a wrong email address, a mismatched phone number or an outdated payment preference, send us a message through the support channel and we will update the record once we verify your identity. If you want to know exactly what data we hold on you, submit a written request through the support contact route listed on this page. We will confirm receipt and describe the data categories linked to your account. For deletion requests, we will explain which records we can remove and which we must retain for transaction or compliance reasons. Any request tied to a bKash or Bank Transfer transaction may require us to keep a minimum record as part of the payment audit trail. All rights here apply subject to local law and eligible regions.
Review Your Records
Log in and open the account settings page to see the personal details we hold. Check the contact information and payment method entries currently on file for your account.
Correct Account Details
If any stored detail is wrong — name, contact number, registered payment method — contact support with the correction. We verify your identity before making changes to protect your account.
Request a Data Summary
Submit a written request via our support contact and we will describe the data categories linked to your account. We aim to respond with a clear summary of what we hold and why.
Ask About Deletion
You can ask us to delete data we no longer need. We will tell you what can be removed and what must be kept — for example, transaction records tied to bKash or Bank Transfer may need to be retained for a minimum period.
PRIVACY CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this privacy policy, a correction to request, or a concern about how your data is being handled, use one of the contact routes below. We only list channels that are visibly published on iu44. Do not share your full payment details — such as your full bKash number or Bank Transfer credentials — in an initial message; we will ask for verified identification through the correct account process instead.
Live Chat Support
Open the live chat widget on iu44 while logged into your account. Describe your privacy question and the support agent will direct it to the right team or escalate a data request on your behalf.
Email Contact
Send a written privacy request to the support email address published on the iu44 contact page. Include your registered account name and the nature of your request so we can locate your record quickly.
Account Help Centre
The help centre linked from your logged-in account dashboard contains written guidance on data requests, cookie settings and account corrections. Check there first for step-by-step instructions before raising a new request.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies and Account Security
We apply access controls to limit who inside our team can view your personal data. Account records — including the payment method you use, whether bKash, Upay or Bank Transfer — are stored with access restricted to roles that need them to process your request. We do not grant broad internal access to full transaction histories. If you believe your account has been accessed without your permission, contact support immediately via the live chat or email route published on iu44.
Cookie Management
We use session cookies to keep your account active between pages on mobile and desktop. You can clear or block cookies in your browser settings. Blocking certain cookies may affect how your account session loads on iu44.
Payment Data Handling
When you transact via bKash, Upay or Bank Transfer, only the data needed to complete and record that transaction is passed to the relevant payment processor. We do not store full wallet credentials on our servers.
Data Retention
We keep your account data for as long as your account is active and for any minimum period required by applicable record-keeping obligations. Once a retention period ends, we remove or anonymise the record. Specific periods depend on data type and local law.
Requesting Policy Changes
If this policy is updated, the revised version will appear on this page. We encourage you to check back periodically. Continued use of your account after a material change means you have seen the updated terms at the URL iu44/privacy-policy/.
PRIVACY POLICY FAQ
Common Questions About Your Privacy on iu44
The questions below reflect what account holders most often ask about how their data is managed. If your question is not answered here, use the support contact routes on this page to send a direct query. All answers here apply subject to local law and eligible regions.
What personal data does iu44 collect when I open an account?
We collect the name, contact details and payment method you enter at registration — for example, whether you use bKash, Upay or Bank Transfer. We also log session data like device type and IP address automatically. This data is used solely to run your account and process your requests.
Does iu44 share my data with third parties?
We share your data only when needed to complete a service you requested — for example, passing transaction details to a payment processor for a bKash or Bank Transfer action. We do not sell your personal data to outside parties for their own marketing or commercial use.
How can I see what data iu44 holds on my account?
Log in and check the account settings page for the personal details we have on file. For a fuller picture of all data categories linked to your account, send a written request through the support email or live chat published on iu44 and we will respond with a clear data summary.
Can I ask iu44 to delete my personal data?
Yes. Submit a deletion request via the support contact route. We will confirm which records can be removed and which must be kept — transaction records tied to bKash, Upay or Bank Transfer may need to be retained for a minimum period under applicable obligations before deletion is possible.
How does iu44 use cookies on mobile and desktop?
We use cookies to keep your session active as you move between pages. This helps the lobby load correctly when you return on your phone without logging in again. You can manage or clear cookies through your browser settings. Blocking essential cookies may affect how your account session functions.
Who should I contact if I think my account data has been accessed without permission?
Contact our support team immediately via live chat on iu44 or through the published support email. Describe what you noticed and we will review your account access log. Do not share your full bKash or Bank Transfer details in the initial message — our team will guide you through the secure verification process.
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